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LSN is about making it easy and cost effective to increase your knowledge and skills; helping you keep up with the latest operating strategies; helping you work smarter. We’re about bringing you together with others to discover and learn smarter ways to manage complex challenges and achieve demanding business goals. We provide a place to work together so we can leverage our collective knowledge and experience to the benefit of ourselves and the communities we serve.
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Resource Materials Archive
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CPRO Break-Even Spreadsheet
Ensure a parts and labor dealership net operating profit on every Customer Pay Repair Order. -
IRO Break-Even Spreadsheet
Ensure a parts and labor dealership net-operating profit on every Internal Repair Order. -
WRO Break-Even Spreadsheet
Are your factory parts/labor warranty markups enough to support your dealership’s profit goals? -
Service Master Sales to Net Ratio Spreadsheet
The Sales to Net Ratio for each labor sales account is the second most important performance metric you can track. -
CPRO Special Order Parts and Installation Appointment Authorization
Increasing the percentage of service customers who return to have their special ordered parts installed continues to be a challenge...
